MyPlace Self-Storage - Pflugerville

MyPlace Self Storage, Pflugerville, TX - On Thurs. 10/17/24 Where do I start? This storage facility is meticulously clean - outside grounds, inside climate con... Read More

MyPlace Self Storage, Pflugerville, TX - On Thurs. 10/17/24 Where do I start? This storage facility is meticulously clean - outside grounds, inside climate controlled hallways, and my unit. I HAD to move on Thursday, and I picked MyPlace because of the great reviews and reasonable pricing. The process (billing, insurance, obtaining a lock and unit, etc.) was explained clearly. I got a climate controlled unit that I am very satisfied with. *NOTE: Payments are auto-debited from your card or account. The BEST part of the whole experience was MICHELLE, the manager. She is one of the most knowledgeable, personable, kind, and genuinely helpful people I've ever had the pleasure of doing business with. One small area of improvement could be to place one of those small clocks with movable hands on the door when needing to leave the office to show a unit, etc. An empty office with no form of notification is not a great thing with posted business hours. Overall, a terrific experience!

I was completely impressed with their professionalism and customer service.The ambiance here is always inviting and comfortable. This is my go-to place for all ... Read More

I was completely impressed with their professionalism and customer service.The ambiance here is always inviting and comfortable. This is my go-to place for all my storage needs. The best storage unit in the area and surrounding areas. Their staff is not only friendly but also highly skilled. Pricing is fair and transparent and they have the best deals in town! Michelle and her husband are very knowledgeable and are passionate about what they do and keeping the property clean and safe! If you’re looking to keep your property long term or short term, this facility is the right choice!

My experience with MyPlace Self Storage has been wonderful with Michelle managing the property. Michelle is friendly and is able to answer questions. I find h... Read More

My experience with MyPlace Self Storage has been wonderful with Michelle managing the property. Michelle is friendly and is able to answer questions. I find her to be knowledgeable about the company, property, units, and office procedures. Michelle's outstanding work ethic is reflected in the appearance of the facility, her quick response to addressing any equipment malfunction, and her rapport with customers.

Michelle is a great asset to My Place Self Storage. She is easy to reach out to and quickly responds to questions. Great customer service! Thank you Michelle

Rented a unit here for a few months while we were selling and closing on our house, and I couldn't recommend it more. The property was always clean and well-lit... Read More

Rented a unit here for a few months while we were selling and closing on our house, and I couldn't recommend it more. The property was always clean and well-lit. Access is easy and secure. The staff is great. It may be worth investing in a rolling cart of your own, as the property is HUGE and it can be tough to track down a free cart, but we never had any of the issues that you typically run into with self storage places. This property is great.

We’ve been renting a unit for a few years now and have had no issues. The area is safe and secure especially when needing to stop by at night. Michelle is a ... Read More

We’ve been renting a unit for a few years now and have had no issues. The area is safe and secure especially when needing to stop by at night. Michelle is a great manager and always makes herself available to assist us when needed and is very polite and friendly.

Michelle is great as the manager, she is as good as a person as she is a manager. I have had a unit here for 6 years and it has been a good secure place to stor... Read More

Michelle is great as the manager, she is as good as a person as she is a manager. I have had a unit here for 6 years and it has been a good secure place to store my things. It is even better now. Don't hesitate to rent here.

I have used Myplace self storage several times over the past eight years. It is just so much easier to move into a new place with fewer boxes and leave the rest... Read More

I have used Myplace self storage several times over the past eight years. It is just so much easier to move into a new place with fewer boxes and leave the rest in a good storage facility. It gives you the opportunity to add different things as you have room. I have always been happy with this storage facility, and this year, since the new company took over, and they hired on Michelle as an on-site manager, things have gone extraordinary. Michelle had to troubleshoot with a lighting situation in my storage unit and she did an awesome job at it, Solving the problem as quickly as she could. She has been awesome. She keeps the facility clean and keeps up-to-date with bookkeeping. When I call, she knows who I am, and what unit I am renting. She always has a smile on her face, and has that unique ability of being professional yet friendly.

I’ve been operating my staging business out of this facility for over 2 years. Initially it was family run but they sold to a larger company about a year ago.... Read More

I’ve been operating my staging business out of this facility for over 2 years. Initially it was family run but they sold to a larger company about a year ago. The first few managers they had on-site weren’t great but Michelle, who’s been running things for a while, is AMAZING. She truly cares about the property and works hard to uphold standards. She gives her all to her tenants and is friendly and engaging. She’s single handily turned this place around and even hosts community events monthly. Integrity is so hard to come by nowadays, I’m so thankful for her. If she left, I’d likely leave too, she’s just that good. Thank you so much Michelle. You deserve nothing but praise and support.

Needed help with getting my access code for my units on a Sunday because I could find it anywhere online or in the payment portal. Customer service wasn’t hel... Read More

Needed help with getting my access code for my units on a Sunday because I could find it anywhere online or in the payment portal. Customer service wasn’t helpful at all. I did however find Michelle who on a Sunday helped me out and made sure I could get in. She also let me know about a ton of great community oriented ways to help unload stuff. Thank Michelle!

Great property managers. Michelle was very helpful and friendly. The facility is new and very clean. Overall great experience storing my stuff here!

Amazing customer service. I was helping my sister with her storage, and we were greeted by the new manager Michelle. She was very professional and asked if we n... Read More

Amazing customer service. I was helping my sister with her storage, and we were greeted by the new manager Michelle. She was very professional and asked if we needed help. Her positive attitude and friendly smile were exactly what we needed after a long day of moving in the heat. She even offered us water. Will definitely recommend this place to our friends and family. Thank you, Michelle, for your positivity you're a Rock Star!!!!

I worked with the manager, Kelci, to select the perfect unit for myself. She took extra time, after hours, to show me numerous unit options and did not try to ... Read More

I worked with the manager, Kelci, to select the perfect unit for myself. She took extra time, after hours, to show me numerous unit options and did not try to rush me into making a decision. She was very professional, knowledgeable and friendly and really cared that I selected the unit that was best for me! I highly recommend Kelci as your "go to" person if you are in need of a storage unit! One last thing, her assistant Michelle was also very helpful and was a great support person during this process. She is a very pleasant person who also strives to make your experience with My Place Self Storage a very good one!