Privacy Policy

Last Updated: 12/7/2023

What Information Do You Gather About Me?

We collect from you only the personal information you voluntarily provide to deliver the best possible service. If you choose to process an online payment or reservation, we ask you to provide us with information necessary to process your order, including, but not limited to, name, physical address, telephone number, facsimile number, email address, company name, title, credit card number, expiration date, and storage unit number.

We collect your email address to send you information about your transaction and its status. We may use your email address to inform you about current offers or events. We will never sell individual personal information without your advance permission or unless ordered by a court of law. The credit card information collected is used strictly for billing purposes.

Sharing Your Personal Information

MyPlace Self Storage does not sell information to unrelated third parties. MyPlace Self Storage does send your contact and order information to the facility you selected for purposes of satisfying your payment or reservation.

Session Cookies

The MyPlace Self Storage website, myplaceselfstorage.com, uses session cookies to enable making transactions on our site. A session cookie is a small file placed on your computer, acting as a unique identifier to track the information you entered. Our session cookie contains none of your personal
information and cannot be used to track you around the web.

How to Enable Cookies on Your Browser

Your web browser is the primary way to control cookies. The method for changing your cookie settings
will vary depending on the browser you use.

This information is provided for reference purposes only, and we take no responsibility for any legal ramifications that may result from using all or part of this information. You will be solely responsible for the information contained in your own refund and privacy policy.

How you interact with this site

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Privacy Policy

We value your interest in MyPlace Self Storage; we respect and share your concern about privacy. So that you understand our policies and your options, we have prepared this policy to explain what information we gather about you when you visit our website and related platforms, how we use it, and the safeguards we have in place to protect it.

Changes to This Online Privacy Policy

MyPlace Self Storage reserves the right, at its sole discretion, to change, modify, add, or remove portions of this Online Privacy Policy at any time. Accordingly, MyPlace Self Storage recommends that you revisit this Online Privacy Policy from time to time to ensure awareness of the current privacy
practices. Your continued use of the website following any changes signifies your acceptance of these changes.

Information Collected by MyPlace Self Storage

General Information: We receive and store any information you enter on our website or give us in any other way. This includes personal information such as your first and last name, telephone number, postal and email addresses, and billing information (such as credit card number, cardholder name, and expiration date). We may also request information about your self-storage unit rental preferences.

Proxy Information: When you make a reservation for someone else through this website, we will request personal information and self-storage unit rental preferences about that individual. You should obtain the consent of other individuals before providing us with their personal information and rental preferences.

Information From Other Sources: We may periodically obtain both personal and non-personal information about you from affiliated entities, business partners, and other independent third-party sources and add it to our account information. Examples of information we may receive include updated delivery and address information, purchase history, and demographic information.

Automatic Information: We automatically collect some information about your computer when you visit this website. For example, we will collect your IP address, web browser software (such as Firefox, Safari, or Internet Explorer), and referring website. We also may collect information about your online
activity, such as units viewed and buttons clicked.

Cookies and Other Web/Mobile Technologies: This website uses cookies to help recognize your browser as a previous site visitor, customize content based on your interactions, and measure and research the effectiveness of our features and offerings.

Other Web/Mobile Bits: We may use local shared objects (also referred to as “flash cookies”) or web beacons (tiny graphics with a unique identifier placed into the code of a web page) to monitor traffic patterns and enhance user experiences.

Call Recording: We have implemented comprehensive protocols to safeguard the privacy of individuals involved in call recording services. These recordings may be subsequently played, replayed, transcribed, monitored, analyzed, and archived by authorized personnel at MyPlace Self Storage. While we generate digital audio recordings of incoming telephone calls, it’s important to note that in emergency situations
requiring over-the-phone payments, we will temporarily suspend the recording process.

SMS, Chat Bot, and Google Chat: We may offer SMS services, chat bot functionalities, or Google Chat for customer support or other
purposes. If you choose to engage with these services, we may collect and process personal information shared during these interactions.

We Protect Your Information: We want you to feel confident about using this website to reserve self-storage units, and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us.

Underage Restrictions: This is a general audience website and does not offer services directed to children under 13. If we receive a request from a child whom we know to be under 13, we will use any personal information provided for the sole purpose of responding once directly to that child’s request and then delete the personal information.

How Information May Be Used or Shared: We use sensitive billing information for the purpose of completing the self-storage reservations you
make at our facilities. We use other information about you for general purposes, including providing products and services, managing your account, communicating with you, improving our products and website, and notifying you about special offers.

Sharing of Information: This website may share your information with trusted third-party vendors, business partners, referring websites, and in legal or corporate transactions. We may also share aggregate or anonymous information for statistical purposes.

Reviews, Comments, and Other Submissions: By submitting content to this website, you grant us a nonexclusive, royalty-free right to use, reproduce,
modify, adapt, translate, distribute, publish, create derivative works, and publicly display and perform such submissions throughout the world in any media. You are fully responsible for the content of your submissions, and we take no responsibility for any submissions posted or submitted by you.